Apartment Debt Collector Reviews

2022 Online Information Services Reviews
Consumers Beware

2022 Online Information Services Review.  You will find the most detailed consumer reviews for 2022 directly from consumers and the separate research from Tenant Watch Dog.  If you have dealt with Online Information Services (also known as OIS) in the past, please consider submitting your own Online Information Services at the bottom of the page.

2021 Online Information Services Review
2022 Online Information Services Reviews
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Online Information Services Reviews Quick Links

About Online Information Services

In this 2022 Online Information Services Review, we have researched every aspect of the Debt Collector. Online Information Services is a debt collection company started in 1994 and is located in Winterville, North Carolina. They have a number of alternate names, including Online Collections, Online Mortgage Reporting, Online Utility Exchange, and Online Rental Exchange.

When making any arrangement with a debt collector it is very important to follow through with the settlement terms in order to keep your credit rating from getting a negative hit.

Recent Complaints About Online Information Services

2022 Online Information Services Complaints

From 7/29/2017 to 7/29/2020, the last three years; there are a total of 10,647 complaints submitted on the Consumer Financial Protection Bureau (CFPB). Out of the complaints consumers submitted the majority of the complaints are related to credit reporting; a total of 6,125 complaints were on the basis of Online Information Services Inc., incorrectly reporting to the consumer reporting agencies. These include 979 complaints that the information belongs to someone else among other related complaints.

Online Information Services Lawsuits

Online Information Services Inc. class action lawsuit was filed under the Telephone Consumer Protection Act (TCPA).  “The lawsuit alleges that Online Information Services, Inc.  has been routinely dialing the cellular telephone lines of individuals using an artificial or prerecorded voice while attempting to collect alleged debts in violation of the TCPA.” (Source:  https://classactionsreporter.com/online-information-services-tcpa-class-action-lawsuit/ ).

Is Online Information Services a Scam?

Online Information Services, Inc. is a real Debt Collector. According to the Better Business Bureau (BBB), Online Information Services is a legitimate debt collection agency. They collect debts on behalf of companies in the utilities, mortgage, property, and healthcare industries. They are known to use robo calling equipment, what they call their predictive dialer technology.

Online Information Services Review Phone Numbers

2022 Online Information Services Reviews

Below you will find the most common telephone numbers used by Online Information Services:

  • 252-757-2101
  • 252-757-2102
  • 800-765-5794
  • 800-873-9358
  • 877-828-4037


Debt Collections - Know Your Rights

The FDCPA or Fair Debt Collection Practices Act  is the federal law which covers everyone in the United States. Every consumer is protected under the FDCPA, and the Act provides a list of what a debt collection agency can and should not do while collecting a debt, as well as other things they are required to do while collecting various debt types.

The very first thing to consider when contacted by any type of debt collection agency, whether it is Online Information Services or others is to never just ignore the correspondence.  Ignoring any correspondence from a debt collector does not make the debt disappear. 

If Online Information Services, Inc. is calling you, whether you owe the debt or not YOU DO HAVE RIGHTS.  Debt collectors are not allowed to use threatening language, deceptive practices, and other rules set forth by the Fair Debt Collectors Protection Act.  

  • contact you before 8 a.m. or after 9 p.m.
  • receive calls or other communication at work
  • harass you or anyone else, over the phone or through any other form of contact.
  • For More Information Visit the FDCPA Website.
2022 Fair Collections Outsourcing Reviews

Our 2022 Online Information Services Review

According to our internal research and speaking with numerous consumers, Online Information Services is known to post invalid debt to credit bureaus. The are many reports of robo calling for invalid debts and Online Information Services not honoring debt settlement. During our research we also found that many consumers have complained that they continue to reports debts that have been paid to the credit bureaus as not paid.

This 2022 Online Information Services Review has been thoroughly researched and verified from not only other consumers but various other sources to provide the best possible information that will help other consumers.

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Submit Your Own 2022 Online Information Services Review

How to add your own 2022 Online Information Services Review?

  1. You must have had some type of interaction with Debt Collection Agency in the Past.
  2. Explain how your interaction was.  Was it helpful? Was the representative professional?
  3. Provide as much detail as possible about your entire interaction for the review.